Shipping policy

Last Updated: July 2026

Thank you for shopping with CROWN INDIA. We are committed to delivering your order safely and on time. Please read our shipping policy below.

Order Processing

  • All orders are processed within 1–2 business days after order confirmation.
  • Orders placed on Sundays or public holidays will be processed on the next business day.
  • Once your order is shipped, you will receive a confirmation via SMS, WhatsApp, or email along with tracking details (where available).

Shipping Time

Estimated delivery times:

  • Metro Cities: 2–5 business days
  • Tier 2 & Tier 3 Cities: 3–7 business days
  • Remote Locations: 5–10 business days

Delivery times may vary due to weather conditions, courier delays, or other unforeseen circumstances.

Shipping Charges

  • Free Shipping on all prepaid orders across India.
  • Shipping charges (if any) for Cash on Delivery (COD) orders will be displayed at checkout before payment.

 

Order Tracking

Once your order has been dispatched, you will receive your tracking details via email, SMS, or WhatsApp.

If you do not receive your tracking information within 48 hours after your order is confirmed, please contact us.

Delivery Inspection

Please inspect your package at the time of delivery.

If you notice any of the following:

  • Damaged packaging
  • Open or tampered package
  • Missing items

Please contact us within 24 hours of receiving your order with clear photos and videos.

Incorrect Shipping Address

Customers are responsible for providing the correct shipping address.

If an incorrect address is provided and the order has already been shipped, additional shipping charges may apply for re-delivery.

Delivery Delays

While we strive to deliver every order on time, delays may occur due to:

  • Natural disasters
  • Public holidays
  • Courier partner delays
  • Government restrictions
  • Weather conditions

We appreciate your patience in such situations.

Service Areas

We currently deliver across most locations in India.

If your location is not serviceable, our team will inform you promptly and process a full refund if payment has already been made.

Contact Us

If you have any questions regarding shipping, please contact us.

CROWN INDIA

📧 Email: thecrownindia2004@gmail.com

📞 Phone: +91-88272-99509

💬 WhatsApp: +91-88272-99509

🕒 Customer Support: Monday – Saturday | 10:00 AM – 7:00 PM

Notes

  • All products are securely packaged to minimize the risk of damage during transit.
  • Delivery timelines are estimates and may vary depending on your location and courier partner.
  • We reserve the right to update this Shipping Policy at any time without prior notice.