Shipping policy

Last Updated: July 2026

Thank you for shopping with CROWN INDIA. We are committed to delivering your order safely and on time. Please read our shipping policy below.

Order Processing

All orders are processed within 1–2 business days after order confirmation.
Orders placed on Sundays or public holidays will be processed on the next business day.
Once your order is shipped, you will receive a confirmation via SMS, WhatsApp, or email along with tracking details (where available).

Estimated delivery times:

Delivery times may vary due to weather conditions, courier delays, or other unforeseen circumstances.

Free Shipping on all prepaid orders across India.
Shipping charges (if any) for Cash on Delivery (COD) orders will be displayed at checkout before payment.

We offer Cash on Delivery on eligible pin codes across India.

Please ensure that someone is available to receive the package at the delivery address.

Once your order has been dispatched, you will receive your tracking details via email, SMS, or WhatsApp.

If you do not receive your tracking information within 48 hours after your order is confirmed, please contact us.

Please inspect your package at the time of delivery.

If you notice any of the following:

Please contact us within 24 hours of receiving your order with clear photos and videos.

Customers are responsible for providing the correct shipping address.

If an incorrect address is provided and the order has already been shipped, additional shipping charges may apply for re-delivery.

While we strive to deliver every order on time, delays may occur due to:

We appreciate your patience in such situations.

We currently deliver across most locations in India.

If your location is not serviceable, our team will inform you promptly and process a full refund if payment has already been made.

If you have any questions regarding shipping, please contact us.

CROWN INDIA

📧 Email: thecrownindia2004@gmail.com

📞 Phone: +91-88272-99509

💬 WhatsApp: +91-88272-99509

🕒 Customer Support: Monday – Saturday | 10:00 AM – 7:00 PM

All products are securely packaged to minimize the risk of damage during transit.
Delivery timelines are estimates and may vary depending on your location and courier partner.
We reserve the right to update this Shipping Policy at any time without prior notice.

To make your policy accurate and avoid customer disputes, adjust these sections based on how your business actually operates:

Only promise free shipping if you truly offer it.
Only advertise Cash on Delivery if it's available for all or specified pin codes.
If you provide tracking numbers, keep that section; otherwise, remove it.
Replace the placeholder email and phone number with your actual support details.
If you use a specific courier (such as Delhivery, Blue Dart, DTDC, etc.), you can mention that orders are shipped through trusted courier partners without naming just one.

This version is professional, customer-friendly, and suitable for a Shopify electronics store.